Case-Based Learning and Flipped Classroom for Teaching Administrative Processes

In times of confinement due to the COVID-19 pandemic, it was necessary for teachers and students to change the way they teach and learn; in that sense, this research work presents an experience of the application of Case-Based Learning and the Flipped Classroom. The work was applied with 26 students from the Professional School of Political Science and Governance of UNAMBA. The applied methodology was as follow: first, videos of 5 case studies were delivered to the students before the class session; second, in the class session each case was presented and analyzed; and third, the students created a video summary of the case to socialize with the other classmates. Subsequently, a 16-question satisfaction questionnaire was applied with 3 related factors: benefits of the Flipped Learning, use of videos, and collaboration and communication. Finally, the results show that 96.1% achieved positive evaluations in which the participants show their satisfaction with this applied strategy.