CMMI and IDEAL in software process improvement

Sussy Bayona-Oré, Josselyn Chamilco, Dayvis Perez

Research output: Contribution to journalArticlepeer-review


Different models and standards have been developed with the purpose of improving software development processes and obtaining quality products and achieving customer satisfaction. Despite the efforts that organizations make, they do not always achieve these results. In this article we present the results of the implementation of best practices established by the CMMI model using the IDEAL and SCAMPI B methodology. The results show that applying best practices helps organizations to improve their processes, minimize the number of defects and increase customer satisfaction. Likewise, the critical factors that were considered and aspects to be considered in the deployment of processes are presented.

Original languageEnglish
Article number13
Pages (from-to)112-119
Number of pages8
JournalWSEAS Transactions on Business and Economics
StatePublished - 2020
Externally publishedYes


  • CMMI
  • Critical factors
  • Lessons learned
  • Process improvement


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