TY - GEN
T1 - Comprehensive management model for solid waste collection and transportation in Peruvian urban municipalities
AU - Bernal, Renato
AU - Sánchez, Edgar
AU - Mauricio Sanchez, David Santos
AU - Raymundo, Carlos
N1 - Publisher Copyright:
© 2020, Springer Nature Switzerland AG.
Copyright:
Copyright 2019 Elsevier B.V., All rights reserved.
PY - 2020
Y1 - 2020
N2 - Here in, comprehensive management model of municipal solid waste collection and transportation, “MIGRU,” is proposed, based on the Lean Six Sigma, VSM, and Servqual methods. This model considers and includes three important management systems for an efficient collection value chain: quality management, route management, and HR and community management. The proposed model was implemented and validated in the municipality of Lima, Peru, and the results showed that municipal costs were reduced up to 40%, solid waste was reduced in the streets, and routes and processes were updated and improved in addition to an improvement in the participation and environmental education of citizens. Thus, correct management of the proposed model’s three general approaches to a very positive municipal impact at economic and environmental levels, without the investment of excessive amounts of money observed in first-world countries.
AB - Here in, comprehensive management model of municipal solid waste collection and transportation, “MIGRU,” is proposed, based on the Lean Six Sigma, VSM, and Servqual methods. This model considers and includes three important management systems for an efficient collection value chain: quality management, route management, and HR and community management. The proposed model was implemented and validated in the municipality of Lima, Peru, and the results showed that municipal costs were reduced up to 40%, solid waste was reduced in the streets, and routes and processes were updated and improved in addition to an improvement in the participation and environmental education of citizens. Thus, correct management of the proposed model’s three general approaches to a very positive municipal impact at economic and environmental levels, without the investment of excessive amounts of money observed in first-world countries.
KW - Municipal HR
KW - Municipal management
KW - Municipal solid waste
KW - Waste collection
KW - Waste management
UR - http://www.scopus.com/inward/record.url?scp=85070009666&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-25629-6_149
DO - 10.1007/978-3-030-25629-6_149
M3 - Contribución a la conferencia
AN - SCOPUS:85070009666
SN - 9783030256289
T3 - Advances in Intelligent Systems and Computing
SP - 959
EP - 966
BT - Human Interaction and Emerging Technologies - Proceedings of the 1st International Conference on Human Interaction and Emerging Technologies, IHIET 2019
A2 - Ahram, Tareq
A2 - Taiar, Redha
A2 - Colson, Serge
A2 - Choplin, Arnaud
PB - Springer Verlag
Y2 - 22 August 2019 through 24 August 2019
ER -
