Critical success factors in software process improvement: A systematic review

Sussy Bayona, Jose A. Calvo-Manzano, Tomás San Feliu

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

18 Scopus citations

Abstract

Many methods, models and standards for software process improvement have been developed. However, despite the efforts, they still come up against difficulties in their deployment and the processes are not institutionalized. There is a set of factors that influence the successful deployment of new or modified processes. In this paper we describe the methodology and results from a systematic review of critical success factors in software process improvement and deployment. A total of 28 primary studies were analyzed as a result of the systematic review. Some of the top factors for process improvement and process deployment initiatives are: commitment, alignment with the business strategy and goals, training, communication, resources, skills, improvement management and staff involvement. The obtained results show that is important to take into account organizational, technical and people issues in order to achieve success in improvement initiatives.

Original languageEnglish
Title of host publicationSoftware Process Improvement and Capability Determination - 12th International Conference, SPICE 2012, Proceedings
Pages1-12
Number of pages12
DOIs
StatePublished - 2012
Externally publishedYes
Event12th International Conference on Software Process Improvement and Capability Determination, SPICE 2012 - Palma, Spain
Duration: 29 May 201231 May 2012

Publication series

NameCommunications in Computer and Information Science
Volume290 CCIS
ISSN (Print)1865-0929

Conference

Conference12th International Conference on Software Process Improvement and Capability Determination, SPICE 2012
Country/TerritorySpain
CityPalma
Period29/05/1231/05/12

Keywords

  • Critical success factors
  • Process deployment
  • Process improvement

Fingerprint

Dive into the research topics of 'Critical success factors in software process improvement: A systematic review'. Together they form a unique fingerprint.

Cite this