@inproceedings{419d58468630400c8645c0087c947708,
title = "Designing an IT artifact: Framework for the entire process of IT demand management",
abstract = "This paper presents a proposed IT artifact, denominated framework for the entire process of IT Demand Management (IT-DM), which identifies the phases, main activities, and sub-activities of each of the phases of the IT-DM viewed from a strategic level view. This framework is the result of the combination of conceptual models and standards related to IT and business because currently there is a lack of frameworks or methodological guides to assist senior executives and IT professionals of the organization to manage the IT demand and help them to solve the gap that exists between business and IT. We also conducted a supplementary survey incorporating forty two respondents to evaluate our proposed. Our work has a twofold contribution: First, is the IT artifact design. Second is the evaluation positive of the IT artifact.",
keywords = "Business, Corporate governance of It, IT artifact, IT demand management framework, Main activities, Phases for IT-DM, Sub-activities",
author = "Alonso, {Igor Aguilar} and Verd{\'u}n, {Jos{\'e} Carrillo} and Caro, {Edmundo Tovar}",
note = "Publisher Copyright: {\textcopyright} Springer International Publishing Switzerland 2016. Copyright: Copyright 2017 Elsevier B.V., All rights reserved.; null ; Conference date: 22-03-2016 Through 24-03-2016",
year = "2016",
doi = "10.1007/978-3-319-31232-3_30",
language = "Ingl{\'e}s",
isbn = "9783319312316",
series = "Advances in Intelligent Systems and Computing",
publisher = "Springer Verlag",
pages = "317--329",
editor = "Teixeira, {Marcelo Mendonca} and Correia, {Ana Maria} and Hojjat Adeli and Alvaro Rocha and Reis, {Luis Paulo}",
booktitle = "New Advances in Information Systems and Technologies",
address = "Alemania",
}