Designing an IT artifact: Framework for the entire process of IT demand management

Igor Aguilar Alonso; José Carrillo Verdún; Edmundo Tovar Caro

doi:10.1007/978-3-319-31232-3_30

Designing an IT artifact: Framework for the entire process of IT demand management

Igor Aguilar Alonso, José Carrillo Verdún, Edmundo Tovar Caro

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

This paper presents a proposed IT artifact, denominated framework for the entire process of IT Demand Management (IT-DM), which identifies the phases, main activities, and sub-activities of each of the phases of the IT-DM viewed from a strategic level view. This framework is the result of the combination of conceptual models and standards related to IT and business because currently there is a lack of frameworks or methodological guides to assist senior executives and IT professionals of the organization to manage the IT demand and help them to solve the gap that exists between business and IT. We also conducted a supplementary survey incorporating forty two respondents to evaluate our proposed. Our work has a twofold contribution: First, is the IT artifact design. Second is the evaluation positive of the IT artifact.

Original language	English
Title of host publication	New Advances in Information Systems and Technologies
Editors	Marcelo Mendonca Teixeira, Ana Maria Correia, Hojjat Adeli, Alvaro Rocha, Luis Paulo Reis
Publisher	Springer Verlag
Pages	317-329
Number of pages	13
ISBN (Print)	9783319312316
DOIs	https://doi.org/10.1007/978-3-319-31232-3_30
State	Published - 2016
Externally published	Yes
Event	World Conference on Information Systems and Technologies, WorldCIST 2016 - Recife, Brazil Duration: 22 Mar 2016 → 24 Mar 2016

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	444
ISSN (Print)	2194-5357

Conference

Conference	World Conference on Information Systems and Technologies, WorldCIST 2016
Country/Territory	Brazil
City	Recife
Period	22/03/16 → 24/03/16

Bibliographical note

Publisher Copyright:
© Springer International Publishing Switzerland 2016.

Keywords

Business
Corporate governance of It
IT artifact
IT demand management framework
Main activities
Phases for IT-DM
Sub-activities

Access to Document

10.1007/978-3-319-31232-3_30

Cite this

Alonso, I. A., Verdún, J. C., & Caro, E. T. (2016). Designing an IT artifact: Framework for the entire process of IT demand management. In M. M. Teixeira, A. M. Correia, H. Adeli, A. Rocha, & L. P. Reis (Eds.), New Advances in Information Systems and Technologies (pp. 317-329). (Advances in Intelligent Systems and Computing; Vol. 444). Springer Verlag. https://doi.org/10.1007/978-3-319-31232-3_30

Alonso, Igor Aguilar ; Verdún, José Carrillo ; Caro, Edmundo Tovar. / Designing an IT artifact : Framework for the entire process of IT demand management. New Advances in Information Systems and Technologies. editor / Marcelo Mendonca Teixeira ; Ana Maria Correia ; Hojjat Adeli ; Alvaro Rocha ; Luis Paulo Reis. Springer Verlag, 2016. pp. 317-329 (Advances in Intelligent Systems and Computing).

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doi = "10.1007/978-3-319-31232-3_30",

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Alonso, IA, Verdún, JC & Caro, ET 2016, Designing an IT artifact: Framework for the entire process of IT demand management. in MM Teixeira, AM Correia, H Adeli, A Rocha & LP Reis (eds), New Advances in Information Systems and Technologies. Advances in Intelligent Systems and Computing, vol. 444, Springer Verlag, pp. 317-329, World Conference on Information Systems and Technologies, WorldCIST 2016, Recife, Brazil, 22/03/16. https://doi.org/10.1007/978-3-319-31232-3_30

Designing an IT artifact: Framework for the entire process of IT demand management. / Alonso, Igor Aguilar; Verdún, José Carrillo; Caro, Edmundo Tovar.
New Advances in Information Systems and Technologies. ed. / Marcelo Mendonca Teixeira; Ana Maria Correia; Hojjat Adeli; Alvaro Rocha; Luis Paulo Reis. Springer Verlag, 2016. p. 317-329 (Advances in Intelligent Systems and Computing; Vol. 444).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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ER -

Designing an IT artifact: Framework for the entire process of IT demand management

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Publication series

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Bibliographical note

Keywords

Access to Document

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