E-government development models for municipalities

Sussy Bayona, Vicente Morales

Research output: Contribution to journalArticle

9 Scopus citations

Abstract

© 2017 - IOS Press and the authors. All rights reserved. Development models of e-government for the municipalities have been implemented to simplify and improve coexistence between government and citizens. The aim of this paper is to present a preliminary comparison of maturity levels of local e-government between municipalities in some countries particularly in Latin America. The literature review is related with the identification of attributes or e-services offered to the citizen, based on a model to measure the progress of e-government initiatives in municipal environments. Successful models around the world show significant progress in terms of citizen satisfaction reduced bureaucratic attitudes in public institutions and a significant saving of resources. E-government is more than a single website; since, it has added new concepts such as transparency, accountability, citizen participation in the evaluation of government performance.
Original languageAmerican English
Pages (from-to)S47-S59
Number of pages0
JournalJournal of Computational Methods in Sciences and Engineering
DOIs
StatePublished - 1 Jan 2017

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