Enterprise content management model of services for development of computer career thesis

Edith Huanachin-Yancce; Renzo Chaffo Vega; David Mauricio

doi:10.1109/INTERCON.2019.8853832

Enterprise content management model of services for development of computer career thesis

Edith Huanachin-Yancce, Renzo Chaffo Vega, David Mauricio

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Scopus citations

Abstract

The Enterprise Content Management (ECM) allows the organization to store, deliver and manage content in real time, so as to speed up response times. However, in organizations that provide computer services for the development of theses, an ECM is not usually used, despite the complexity of document management associated with this activity. This paper proposes an enterprise content management model that represents the phases that must be considered for good document management by using the ECM SharePoint and the creation of workflows for each process to be treated. To validate the model, a tool was implemented in 2 virtual companies, and 28 stakeholders, whose perception of conformity of the model is between high and very high, were surveyed. In addition, the use of the tool in 7 projects shows a very significant reduction of the response time to the requests, thus, the re-shipments of the same ones are canceled.

Original language	English
Title of host publication	Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019
Publisher	Institute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)	9781728136462
DOIs	https://doi.org/10.1109/INTERCON.2019.8853832
State	Published - Aug 2019
Event	26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019 - Lima, Peru Duration: 12 Aug 2019 → 14 Aug 2019

Publication series

Name	Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019

Conference

Conference	26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019
Country/Territory	Peru
City	Lima
Period	12/08/19 → 14/08/19

Bibliographical note

Publisher Copyright:
© 2019 IEEE.

Keywords

Documentation
Enterprise content management
Metadata
Process modeling
Workflow management

Access to Document

10.1109/INTERCON.2019.8853832

Cite this

Huanachin-Yancce, E., Vega, R. C., & Mauricio, D. (2019). Enterprise content management model of services for development of computer career thesis. In Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019 Article 8853832 (Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/INTERCON.2019.8853832

Huanachin-Yancce, Edith ; Vega, Renzo Chaffo ; Mauricio, David. / Enterprise content management model of services for development of computer career thesis. Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019. Institute of Electrical and Electronics Engineers Inc., 2019. (Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019).

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abstract = "The Enterprise Content Management (ECM) allows the organization to store, deliver and manage content in real time, so as to speed up response times. However, in organizations that provide computer services for the development of theses, an ECM is not usually used, despite the complexity of document management associated with this activity. This paper proposes an enterprise content management model that represents the phases that must be considered for good document management by using the ECM SharePoint and the creation of workflows for each process to be treated. To validate the model, a tool was implemented in 2 virtual companies, and 28 stakeholders, whose perception of conformity of the model is between high and very high, were surveyed. In addition, the use of the tool in 7 projects shows a very significant reduction of the response time to the requests, thus, the re-shipments of the same ones are canceled.",

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Huanachin-Yancce, E, Vega, RC & Mauricio, D 2019, Enterprise content management model of services for development of computer career thesis. in Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019., 8853832, Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019, Institute of Electrical and Electronics Engineers Inc., 26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019, Lima, Peru, 12/08/19. https://doi.org/10.1109/INTERCON.2019.8853832

Enterprise content management model of services for development of computer career thesis. / Huanachin-Yancce, Edith; Vega, Renzo Chaffo; Mauricio, David.
Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019. Institute of Electrical and Electronics Engineers Inc., 2019. 8853832 (Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Huanachin-Yancce E, Vega RC, Mauricio D. Enterprise content management model of services for development of computer career thesis. In Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019. Institute of Electrical and Electronics Engineers Inc. 2019. 8853832. (Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019). doi: 10.1109/INTERCON.2019.8853832

Enterprise content management model of services for development of computer career thesis

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