From E-Government to Digital Transformation: Leadership

Miguel Cuya, Sussy Bayona-Oré

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

In these times of pandemic, the world has witnessed the power of connectivity, and many organizations have seen the need to rethink their models and even reinvent themselves in response to this new form of global connectivity. This transformation has also changed the way public organizations deliver services to citizens. Successfully driving the digital transformation process requires a leader with skills and knowledge. Leadership has been considered as a critical factor that impacts e-government. This paper presents the competences of those responsible for driving digital transformation (DT) in organizations. The results show that leadership is one of the most desired competences followed by technological knowledge, business vision, and customer orientation. These aspects must be considered as a fundamental basis, in any organization that takes on the challenge of this paradigm shift.

Original languageEnglish
Title of host publicationProceedings of 6th International Congress on Information and Communication Technology, ICICT 2021
EditorsXin-She Yang, Simon Sherratt, Nilanjan Dey, Amit Joshi
PublisherSpringer Science and Business Media Deutschland GmbH
Pages147-155
Number of pages9
ISBN (Print)9789811623790
DOIs
StatePublished - 2022
Externally publishedYes
Event6th International Congress on Information and Communication Technology, ICICT 2021 - Virtual, Online
Duration: 25 Feb 202126 Feb 2021

Publication series

NameLecture Notes in Networks and Systems
Volume236
ISSN (Print)2367-3370
ISSN (Electronic)2367-3389

Conference

Conference6th International Congress on Information and Communication Technology, ICICT 2021
CityVirtual, Online
Period25/02/2126/02/21

Bibliographical note

Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

Keywords

  • Digital transformation
  • E-Government
  • Individual factors
  • Leadership

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