TY - GEN
T1 - IT demand management models in organizations
AU - Quichíz, Luis Palacios
AU - Bayona-Oré, Sussy
N1 - Publisher Copyright:
© 2016 IEEE.
Copyright:
Copyright 2017 Elsevier B.V., All rights reserved.
PY - 2016/12/14
Y1 - 2016/12/14
N2 - Demand Management is a key part of IT governance, which in turn supports decisions making at company corporate governance level. It is through IT Demand Management (ITDM) (Spanish GDTI), that business areas get the added value and meet its strategic objectives. In this article, a review of the current ITDM Models is done, using the systematic review methodology. The research questions are aimed to identify suitable ITDM models. Models outcomes set in a number of objectives, phases and developing steps, but it is clear that they yet have inherent limitations in order to get the effective ITDM implementation. The business alignment is one main critical success factor of ITDM.
AB - Demand Management is a key part of IT governance, which in turn supports decisions making at company corporate governance level. It is through IT Demand Management (ITDM) (Spanish GDTI), that business areas get the added value and meet its strategic objectives. In this article, a review of the current ITDM Models is done, using the systematic review methodology. The research questions are aimed to identify suitable ITDM models. Models outcomes set in a number of objectives, phases and developing steps, but it is clear that they yet have inherent limitations in order to get the effective ITDM implementation. The business alignment is one main critical success factor of ITDM.
KW - IT Demand Managemen
KW - IT Governance
KW - ITDM Models
UR - http://www.scopus.com/inward/record.url?scp=85010297302&partnerID=8YFLogxK
U2 - 10.1109/INFOCOMAN.2016.7784212
DO - 10.1109/INFOCOMAN.2016.7784212
M3 - Contribución a la conferencia
AN - SCOPUS:85010297302
T3 - Proceedings of the 6th International Conference on Information Communication and Management, ICICM 2016
SP - 40
EP - 46
BT - Proceedings of the 6th International Conference on Information Communication and Management, ICICM 2016
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 6th International Conference on Information Communication and Management, ICICM 2016
Y2 - 29 October 2016 through 31 October 2016
ER -