Maturity model for local E-Government: A case study

Bayona Ore Sussy, Vicente Morales

Research output: Contribution to conferencePaper

6 Scopus citations

Abstract

© 2017 ACM. Many maturity models have been used to evaluate or classify egovernment portals. In the case of evaluating electronic services provided to citizens, an appropriate e-government maturity model should be selected. Ecuadorian municipalities' portals have been developed in order to provide citizens the e-services. This paper provides a website analysis in order to incentive to municipalities leaders to improve their websites. A case study is presented to determine the level of development of small cities that belong to a small province of Ecuador, as population and as area. The results show that there is a difference between the e-services that offer the municipalities with different sizes and it is necessary to improve their municipal services.
Original languageAmerican English
Pages78-83
Number of pages6
DOIs
StatePublished - 20 Jan 2017
EventACM International Conference Proceeding Series -
Duration: 19 Jan 2019 → …

Conference

ConferenceACM International Conference Proceeding Series
Period19/01/19 → …

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    Sussy, B. O., & Morales, V. (2017). Maturity model for local E-Government: A case study. 78-83. Paper presented at ACM International Conference Proceeding Series, . https://doi.org/10.1145/3036331.3050419