Maturity model for local E-Government: A case study

Bayona Ore Sussy, Vicente Morales

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

6 Scopus citations

Abstract

Many maturity models have been used to evaluate or classify egovernment portals. In the case of evaluating electronic services provided to citizens, an appropriate e-government maturity model should be selected. Ecuadorian municipalities' portals have been developed in order to provide citizens the e-services. This paper provides a website analysis in order to incentive to municipalities leaders to improve their websites. A case study is presented to determine the level of development of small cities that belong to a small province of Ecuador, as population and as area. The results show that there is a difference between the e-services that offer the municipalities with different sizes and it is necessary to improve their municipal services.

Original languageEnglish
Title of host publicationProceedings of the 8th International Conference on Computer Modeling and Simulation, ICCMS 2017
PublisherAssociation for Computing Machinery
Pages78-83
Number of pages6
ISBN (Electronic)9781450348164
DOIs
StatePublished - 20 Jan 2017
Externally publishedYes
Event8th International Conference on Computer Modeling and Simulation, ICCMS 2017 - Canberra, Australia
Duration: 20 Jan 201723 Jan 2017

Publication series

NameACM International Conference Proceeding Series
VolumePart F128047

Conference

Conference8th International Conference on Computer Modeling and Simulation, ICCMS 2017
Country/TerritoryAustralia
CityCanberra
Period20/01/1723/01/17

Keywords

  • Case study
  • E-government
  • E-services
  • Maturity model
  • Ranking
  • Web portal

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