MEDEPRO: A method to deploy processes focused on people

Sussy Bayona, Jose A. Calvo-Manzano, Gonzalo Cuevas, Tomás San Feliu

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations


Nowadays, organizations need to respond to customer demands with quality products and services. Methodologies and process models have been developed to help organizations to achieve these objectives. However, despite the efforts of organizations, they still come up against difficulties in their deployment and the processes are not institutionalized. Difficulty in process institutionalization arises due to the fact that most of these efforts focus on technical issues, and people issues are ignored. This paper presents the critical success factors to take into account in the process deployment, and a process deployment method to be used in software projects. These highlight the importance of having an effective process deployment strategy to adopt, use and institutionalize the process. The results of a case study are included.

Original languageEnglish
Title of host publicationSystems, Software and Services Process Improvement - 19th European Conference, EuroSPI 2012, Proceedings
Number of pages12
StatePublished - 2012
Externally publishedYes
Event19th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2012 - Vienna, Austria
Duration: 25 Jun 201227 Jun 2012

Publication series

NameCommunications in Computer and Information Science
Volume301 CCIS
ISSN (Print)1865-0929


Conference19th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2012


  • change management
  • CMMI
  • critical success factors
  • Process deployment


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