MEDEPRO: A method to deploy processes focused on people

Sussy Bayona; Jose A. Calvo-Manzano; Gonzalo Cuevas; Tomás San Feliu

doi:10.1007/978-3-642-31199-4_2

MEDEPRO: A method to deploy processes focused on people

Sussy Bayona, Jose A. Calvo-Manzano, Gonzalo Cuevas, Tomás San Feliu

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Scopus citations

Abstract

Nowadays, organizations need to respond to customer demands with quality products and services. Methodologies and process models have been developed to help organizations to achieve these objectives. However, despite the efforts of organizations, they still come up against difficulties in their deployment and the processes are not institutionalized. Difficulty in process institutionalization arises due to the fact that most of these efforts focus on technical issues, and people issues are ignored. This paper presents the critical success factors to take into account in the process deployment, and a process deployment method to be used in software projects. These highlight the importance of having an effective process deployment strategy to adopt, use and institutionalize the process. The results of a case study are included.

Original language	English
Title of host publication	Systems, Software and Services Process Improvement - 19th European Conference, EuroSPI 2012, Proceedings
Pages	13-24
Number of pages	12
DOIs	https://doi.org/10.1007/978-3-642-31199-4_2
State	Published - 2012
Externally published	Yes
Event	19th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2012 - Vienna, Austria Duration: 25 Jun 2012 → 27 Jun 2012

Publication series

Name	Communications in Computer and Information Science
Volume	301 CCIS
ISSN (Print)	1865-0929

Conference

Conference	19th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2012
Country/Territory	Austria
City	Vienna
Period	25/06/12 → 27/06/12

Keywords

change management
CMMI
critical success factors
Process deployment

Access to Document

10.1007/978-3-642-31199-4_2

Cite this

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title = "MEDEPRO: A method to deploy processes focused on people",

abstract = "Nowadays, organizations need to respond to customer demands with quality products and services. Methodologies and process models have been developed to help organizations to achieve these objectives. However, despite the efforts of organizations, they still come up against difficulties in their deployment and the processes are not institutionalized. Difficulty in process institutionalization arises due to the fact that most of these efforts focus on technical issues, and people issues are ignored. This paper presents the critical success factors to take into account in the process deployment, and a process deployment method to be used in software projects. These highlight the importance of having an effective process deployment strategy to adopt, use and institutionalize the process. The results of a case study are included.",

keywords = "change management, CMMI, critical success factors, Process deployment",

author = "Sussy Bayona and Calvo-Manzano, {Jose A.} and Gonzalo Cuevas and {San Feliu}, Tom{\'a}s",

year = "2012",

doi = "10.1007/978-3-642-31199-4_2",

language = "Ingl{\'e}s",

isbn = "9783642311987",

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Bayona, S, Calvo-Manzano, JA, Cuevas, G & San Feliu, T 2012, MEDEPRO: A method to deploy processes focused on people. in Systems, Software and Services Process Improvement - 19th European Conference, EuroSPI 2012, Proceedings. Communications in Computer and Information Science, vol. 301 CCIS, pp. 13-24, 19th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2012, Vienna, Austria, 25/06/12. https://doi.org/10.1007/978-3-642-31199-4_2

MEDEPRO : A method to deploy processes focused on people. / Bayona, Sussy; Calvo-Manzano, Jose A.; Cuevas, Gonzalo et al.

Systems, Software and Services Process Improvement - 19th European Conference, EuroSPI 2012, Proceedings. 2012. p. 13-24 (Communications in Computer and Information Science; Vol. 301 CCIS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - MEDEPRO

AU - Bayona, Sussy

AU - Calvo-Manzano, Jose A.

AU - Cuevas, Gonzalo

AU - San Feliu, Tomás

PY - 2012

Y1 - 2012

N2 - Nowadays, organizations need to respond to customer demands with quality products and services. Methodologies and process models have been developed to help organizations to achieve these objectives. However, despite the efforts of organizations, they still come up against difficulties in their deployment and the processes are not institutionalized. Difficulty in process institutionalization arises due to the fact that most of these efforts focus on technical issues, and people issues are ignored. This paper presents the critical success factors to take into account in the process deployment, and a process deployment method to be used in software projects. These highlight the importance of having an effective process deployment strategy to adopt, use and institutionalize the process. The results of a case study are included.

AB - Nowadays, organizations need to respond to customer demands with quality products and services. Methodologies and process models have been developed to help organizations to achieve these objectives. However, despite the efforts of organizations, they still come up against difficulties in their deployment and the processes are not institutionalized. Difficulty in process institutionalization arises due to the fact that most of these efforts focus on technical issues, and people issues are ignored. This paper presents the critical success factors to take into account in the process deployment, and a process deployment method to be used in software projects. These highlight the importance of having an effective process deployment strategy to adopt, use and institutionalize the process. The results of a case study are included.

KW - change management

KW - CMMI

KW - critical success factors

KW - Process deployment

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U2 - 10.1007/978-3-642-31199-4_2

DO - 10.1007/978-3-642-31199-4_2

M3 - Contribución a la conferencia

AN - SCOPUS:84864228107

SN - 9783642311987

T3 - Communications in Computer and Information Science

SP - 13

EP - 24

BT - Systems, Software and Services Process Improvement - 19th European Conference, EuroSPI 2012, Proceedings

Y2 - 25 June 2012 through 27 June 2012

ER -

MEDEPRO: A method to deploy processes focused on people

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Keywords

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