TY - GEN
T1 - MEDEPRO
T2 - 19th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2012
AU - Bayona, Sussy
AU - Calvo-Manzano, Jose A.
AU - Cuevas, Gonzalo
AU - San Feliu, Tomás
N1 - Copyright:
Copyright 2012 Elsevier B.V., All rights reserved.
PY - 2012
Y1 - 2012
N2 - Nowadays, organizations need to respond to customer demands with quality products and services. Methodologies and process models have been developed to help organizations to achieve these objectives. However, despite the efforts of organizations, they still come up against difficulties in their deployment and the processes are not institutionalized. Difficulty in process institutionalization arises due to the fact that most of these efforts focus on technical issues, and people issues are ignored. This paper presents the critical success factors to take into account in the process deployment, and a process deployment method to be used in software projects. These highlight the importance of having an effective process deployment strategy to adopt, use and institutionalize the process. The results of a case study are included.
AB - Nowadays, organizations need to respond to customer demands with quality products and services. Methodologies and process models have been developed to help organizations to achieve these objectives. However, despite the efforts of organizations, they still come up against difficulties in their deployment and the processes are not institutionalized. Difficulty in process institutionalization arises due to the fact that most of these efforts focus on technical issues, and people issues are ignored. This paper presents the critical success factors to take into account in the process deployment, and a process deployment method to be used in software projects. These highlight the importance of having an effective process deployment strategy to adopt, use and institutionalize the process. The results of a case study are included.
KW - change management
KW - CMMI
KW - critical success factors
KW - Process deployment
UR - http://www.scopus.com/inward/record.url?scp=84864228107&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-31199-4_2
DO - 10.1007/978-3-642-31199-4_2
M3 - Contribución a la conferencia
AN - SCOPUS:84864228107
SN - 9783642311987
T3 - Communications in Computer and Information Science
SP - 13
EP - 24
BT - Systems, Software and Services Process Improvement - 19th European Conference, EuroSPI 2012, Proceedings
Y2 - 25 June 2012 through 27 June 2012
ER -