Model for the improvement of processes using Lean techniques and BPM in SMEs

Gustavo Retamozo-Falcon; Jaime Silva; David Mauricio

doi:10.1109/INTERCON.2019.8853806

Model for the improvement of processes using Lean techniques and BPM in SMEs

Gustavo Retamozo-Falcon, Jaime Silva, David Mauricio

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

3 Scopus citations

Abstract

Process improvement is an important need in SMEs for competitiveness. Successful alternatives for this are the Lean techniques aimed at waste reduction and the business process management (BPM) aimed at process optimization, both approaches complement each other, but there are still no studies that integrate them. This paper proposes a model for process improvement in SMEs based on a hybrid of 3 Lean techniques and 1 BPM methodology for SME, consisting of three phases: evaluation, initial process mapping, and process improvement. A simulation of scenarios on a manufacturing SME shows that the proposed model increases efficiency by 6.09 % in relation to Lean and 15.47 % in relation to BPM.

Original language	English
Title of host publication	Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019
Publisher	Institute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)	9781728136462
DOIs	https://doi.org/10.1109/INTERCON.2019.8853806
State	Published - Aug 2019
Event	26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019 - Lima, Peru Duration: 12 Aug 2019 → 14 Aug 2019

Publication series

Name	Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019

Conference

Conference	26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019
Country/Territory	Peru
City	Lima
Period	12/08/19 → 14/08/19

Bibliographical note

Funding Information:
We owe gratitude to Universidad Peruana de Ciencias Aplicadas (Peruvian University of Applied Sciences) for the partial funding of this research.

Publisher Copyright:
© 2019 IEEE.

Keywords

5S
BPM
Kanban
Lean
Process
SMEs
VSM

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10.1109/INTERCON.2019.8853806

Cite this

Retamozo-Falcon, G., Silva, J., & Mauricio, D. (2019). Model for the improvement of processes using Lean techniques and BPM in SMEs. In Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019 [8853806] (Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/INTERCON.2019.8853806

Retamozo-Falcon, Gustavo ; Silva, Jaime ; Mauricio, David. / Model for the improvement of processes using Lean techniques and BPM in SMEs. Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019. Institute of Electrical and Electronics Engineers Inc., 2019. (Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019).

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abstract = "Process improvement is an important need in SMEs for competitiveness. Successful alternatives for this are the Lean techniques aimed at waste reduction and the business process management (BPM) aimed at process optimization, both approaches complement each other, but there are still no studies that integrate them. This paper proposes a model for process improvement in SMEs based on a hybrid of 3 Lean techniques and 1 BPM methodology for SME, consisting of three phases: evaluation, initial process mapping, and process improvement. A simulation of scenarios on a manufacturing SME shows that the proposed model increases efficiency by 6.09 % in relation to Lean and 15.47 % in relation to BPM.",

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author = "Gustavo Retamozo-Falcon and Jaime Silva and David Mauricio",

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Retamozo-Falcon, G, Silva, J & Mauricio, D 2019, Model for the improvement of processes using Lean techniques and BPM in SMEs. in Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019., 8853806, Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019, Institute of Electrical and Electronics Engineers Inc., 26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019, Lima, Peru, 12/08/19. https://doi.org/10.1109/INTERCON.2019.8853806

Model for the improvement of processes using Lean techniques and BPM in SMEs. / Retamozo-Falcon, Gustavo; Silva, Jaime; Mauricio, David.
Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019. Institute of Electrical and Electronics Engineers Inc., 2019. 8853806 (Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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KW - BPM

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KW - Process

KW - SMEs

KW - VSM

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Retamozo-Falcon G, Silva J, Mauricio D. Model for the improvement of processes using Lean techniques and BPM in SMEs. In Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019. Institute of Electrical and Electronics Engineers Inc. 2019. 8853806. (Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019). doi: 10.1109/INTERCON.2019.8853806

Model for the improvement of processes using Lean techniques and BPM in SMEs

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