Abstract
Process improvement is an important need in SMEs for competitiveness. Successful alternatives for this are the Lean techniques aimed at waste reduction and the business process management (BPM) aimed at process optimization, both approaches complement each other, but there are still no studies that integrate them. This paper proposes a model for process improvement in SMEs based on a hybrid of 3 Lean techniques and 1 BPM methodology for SME, consisting of three phases: evaluation, initial process mapping, and process improvement. A simulation of scenarios on a manufacturing SME shows that the proposed model increases efficiency by 6.09 % in relation to Lean and 15.47 % in relation to BPM.
Original language | English |
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Title of host publication | Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019 |
Publisher | Institute of Electrical and Electronics Engineers Inc. |
ISBN (Electronic) | 9781728136462 |
DOIs | |
State | Published - Aug 2019 |
Event | 26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019 - Lima, Peru Duration: 12 Aug 2019 → 14 Aug 2019 |
Publication series
Name | Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019 |
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Conference
Conference | 26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019 |
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Country/Territory | Peru |
City | Lima |
Period | 12/08/19 → 14/08/19 |
Bibliographical note
Funding Information:We owe gratitude to Universidad Peruana de Ciencias Aplicadas (Peruvian University of Applied Sciences) for the partial funding of this research.
Publisher Copyright:
© 2019 IEEE.
Keywords
- 5S
- BPM
- Kanban
- Lean
- Process
- SMEs
- VSM