Abstract
The e-government development models have been proposed to simplify and improve operations between public administration and citizens. From the comparative analysis of e-government development models, the aim of this paper is to determine an integral model that meets the requirements of municipal governments. For which the most used additional e-services were considered by maturity levels in models implemented especially in Latin American countries. It also determined the most important cities worldwide in the offer of e-services to citizens. The result is a new conceptual model of e-government that considers the most used e-services and that were not considered in previous models.
| Translated title of the contribution | Conceptual model of e-government development for municipalities |
|---|---|
| Original language | Spanish |
| Pages (from-to) | 600-614 |
| Number of pages | 15 |
| Journal | RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao |
| Volume | 2020 |
| Issue number | E28 |
| State | Published - Apr 2020 |
| Externally published | Yes |
Bibliographical note
Funding Information:El agradecimiento por el apoyo brindado en la investigaci?n a la Universidad T?cnica de Ambato, DIDE y Universidad Nacional Mayor de San Marcos.