Despliegue de procesos: Lecciones aprendidas y aprendizaje organizacional

Translated title of the contribution: Process deployment: Lessons learned and organizational learning

Sussy Bayona, Tomas San Feliu

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The lessons learned derived from the knowledge obtained by individuals as a result of their participation in the process of deploying software processes, must be shared among members of the organization. Document lessons learned helps to make the tacit knowledge that resides in people, in explicit knowledge facilitating information dissemination through the organization. Current methods focus on aspects of the lessons learned, feedback and information sharing, as a part of continuous improvement. However, many organizations do not provide feedback mechanisms for organizational learning with lessons learned. This article describes the method MEDEPRO focused on identifying lessons learned as a result of implementing processes. Likewise, an analysis of the results of identification of lessons learned process deployment experiences.

Translated title of the contributionProcess deployment: Lessons learned and organizational learning
Original languageSpanish
Title of host publicationProceedings of the 8th Iberian Conference on Information Systems and Technologies, CISTI 2013
StatePublished - 2013
Externally publishedYes
Event8th Iberian Conference on Information Systems and Technologies, CISTI 2013 - Lisbon, Portugal
Duration: 19 Jun 201322 Jun 2013

Publication series

NameIberian Conference on Information Systems and Technologies, CISTI
ISSN (Print)2166-0727
ISSN (Electronic)2166-0735

Conference

Conference8th Iberian Conference on Information Systems and Technologies, CISTI 2013
CountryPortugal
CityLisbon
Period19/06/1322/06/13

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