Review of Critical Success Factors Related to People in Software Process Improvement

Sussy Bayona, Jose A. Calvo-Manzano, Tomás San Feliu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

13 Scopus citations

Abstract

Information systems are designed, constructed, and used by people, using a set of defined processes previously deployed, as a result of software process improvement initiative. Software process improvement is not a purely technical task, but a complex psycho-socio-technical process. This paper presents a systematic review to identify the categories most used in literature to classify software process improvement success factors and the critical success factors related to people. We found several studies related to critical success factors, but only 10 of them proposed a critical success factors classification. The quantitative data from a systematic review were analyzed using descriptive statistics. As a result the following common categories are identified: organization, people and process. The critical success factors related to people are presented in this paper. © Springer-Verlag Berlin Heidelberg 2013.
Original languageAmerican English
Title of host publicationReview of Critical Success Factors Related to People in Software Process Improvement
Pages179-189
Number of pages11
ISBN (Electronic)9783642391781
DOIs
StatePublished - 1 Jan 2013
Externally publishedYes
EventCommunications in Computer and Information Science -
Duration: 1 Jan 2019 → …

Publication series

NameCommunications in Computer and Information Science
Volume364 CCIS
ISSN (Print)1865-0929

Conference

ConferenceCommunications in Computer and Information Science
Period1/01/19 → …

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  • Cite this

    Bayona, S., Calvo-Manzano, J. A., & San Feliu, T. (2013). Review of Critical Success Factors Related to People in Software Process Improvement. In Review of Critical Success Factors Related to People in Software Process Improvement (pp. 179-189). (Communications in Computer and Information Science; Vol. 364 CCIS). https://doi.org/10.1007/978-3-642-39179-8_16