Soft Skills for IT project success: A systematic literature review

Carmen Iriarte, Sussy Bayona Orè

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

© Springer International Publishing AG 2018. IT projects continue to fail at a high rate and this represents losses in both money and opportunity organizations. This leads us to continue studying success factors in projects. The aim of this paper is present a systematic literature review focused on soft skills for the IT project success. The literature search was conducted using the electronic databases and the primary articles from 2010 to 2017. The results show that a high number of studies are theoretical, conceptual or based on experience and there are no models that explain the causal relationship between soft skills and project success. All studies agree about the relevance of the project manager soft skills for projects success. The results show that the most influence soft skills for projects success are communication, leadership and conflict resolution skills.
Original languageAmerican English
Title of host publicationSoft Skills for IT project success: A systematic literature review
Pages147-158
Number of pages12
ISBN (Electronic)9783319693408
DOIs
StatePublished - 1 Jan 2018
EventAdvances in Intelligent Systems and Computing -
Duration: 1 Jan 2020 → …

Publication series

NameAdvances in Intelligent Systems and Computing
Volume688
ISSN (Print)2194-5357

Conference

ConferenceAdvances in Intelligent Systems and Computing
Period1/01/20 → …

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    Iriarte, C., & Bayona Orè, S. (2018). Soft Skills for IT project success: A systematic literature review. In Soft Skills for IT project success: A systematic literature review (pp. 147-158). (Advances in Intelligent Systems and Computing; Vol. 688). https://doi.org/10.1007/978-3-319-69341-5_14