Soft Skills for IT project success: A systematic literature review

Carmen Iriarte, Sussy Bayona Orè

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

IT projects continue to fail at a high rate and this represents losses in both money and opportunity organizations. This leads us to continue studying success factors in projects. The aim of this paper is present a systematic literature review focused on soft skills for the IT project success. The literature search was conducted using the electronic databases and the primary articles from 2010 to 2017. The results show that a high number of studies are theoretical, conceptual or based on experience and there are no models that explain the causal relationship between soft skills and project success. All studies agree about the relevance of the project manager soft skills for projects success. The results show that the most influence soft skills for projects success are communication, leadership and conflict resolution skills.

Original languageEnglish
Title of host publicationTrends and Applications in Software Engineering - Proceedings of the 6th International Conference on Software Process Improvement, CIMPS 2017
EditorsYadira Quinonez, Jose Calvo-Manzano, Alvaro Rocha, Jezreel Mejia, Mirna Munoz
PublisherSpringer Verlag
Pages147-158
Number of pages12
ISBN (Print)9783319693408
DOIs
StatePublished - 2018
Externally publishedYes
Event6th International Conference on Software Process Improvement, CIMPS 2017 - Zacatecas, Mexico
Duration: 18 Oct 201720 Oct 2017

Publication series

NameAdvances in Intelligent Systems and Computing
Volume688
ISSN (Print)2194-5357

Conference

Conference6th International Conference on Software Process Improvement, CIMPS 2017
Country/TerritoryMexico
CityZacatecas
Period18/10/1720/10/17

Keywords

  • Project success
  • Soft skills
  • Systematic review

Fingerprint

Dive into the research topics of 'Soft Skills for IT project success: A systematic literature review'. Together they form a unique fingerprint.

Cite this