TY - GEN
T1 - Critical success factors in software process improvement
T2 - 12th International Conference on Software Process Improvement and Capability Determination, SPICE 2012
AU - Bayona, Sussy
AU - Calvo-Manzano, Jose A.
AU - San Feliu, Tomás
N1 - Copyright:
Copyright 2012 Elsevier B.V., All rights reserved.
PY - 2012
Y1 - 2012
N2 - Many methods, models and standards for software process improvement have been developed. However, despite the efforts, they still come up against difficulties in their deployment and the processes are not institutionalized. There is a set of factors that influence the successful deployment of new or modified processes. In this paper we describe the methodology and results from a systematic review of critical success factors in software process improvement and deployment. A total of 28 primary studies were analyzed as a result of the systematic review. Some of the top factors for process improvement and process deployment initiatives are: commitment, alignment with the business strategy and goals, training, communication, resources, skills, improvement management and staff involvement. The obtained results show that is important to take into account organizational, technical and people issues in order to achieve success in improvement initiatives.
AB - Many methods, models and standards for software process improvement have been developed. However, despite the efforts, they still come up against difficulties in their deployment and the processes are not institutionalized. There is a set of factors that influence the successful deployment of new or modified processes. In this paper we describe the methodology and results from a systematic review of critical success factors in software process improvement and deployment. A total of 28 primary studies were analyzed as a result of the systematic review. Some of the top factors for process improvement and process deployment initiatives are: commitment, alignment with the business strategy and goals, training, communication, resources, skills, improvement management and staff involvement. The obtained results show that is important to take into account organizational, technical and people issues in order to achieve success in improvement initiatives.
KW - Critical success factors
KW - Process deployment
KW - Process improvement
UR - http://www.scopus.com/inward/record.url?scp=84862194516&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-30439-2_1
DO - 10.1007/978-3-642-30439-2_1
M3 - Contribución a la conferencia
AN - SCOPUS:84862194516
SN - 9783642304385
T3 - Communications in Computer and Information Science
SP - 1
EP - 12
BT - Software Process Improvement and Capability Determination - 12th International Conference, SPICE 2012, Proceedings
Y2 - 29 May 2012 through 31 May 2012
ER -