Designing an IT artifact: Framework for the entire process of IT demand management

Igor Aguilar Alonso; José Carrillo Verdún; Edmundo Tovar Caro

doi:10.1007/978-3-319-31232-3_30

Designing an IT artifact: Framework for the entire process of IT demand management

Igor Aguilar Alonso, José Carrillo Verdún, Edmundo Tovar Caro

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución a la conferencia › revisión exhaustiva

Resumen

This paper presents a proposed IT artifact, denominated framework for the entire process of IT Demand Management (IT-DM), which identifies the phases, main activities, and sub-activities of each of the phases of the IT-DM viewed from a strategic level view. This framework is the result of the combination of conceptual models and standards related to IT and business because currently there is a lack of frameworks or methodological guides to assist senior executives and IT professionals of the organization to manage the IT demand and help them to solve the gap that exists between business and IT. We also conducted a supplementary survey incorporating forty two respondents to evaluate our proposed. Our work has a twofold contribution: First, is the IT artifact design. Second is the evaluation positive of the IT artifact.

Idioma original	Inglés
Título de la publicación alojada	New Advances in Information Systems and Technologies
Editores	Marcelo Mendonca Teixeira, Ana Maria Correia, Hojjat Adeli, Alvaro Rocha, Luis Paulo Reis
Editorial	Springer Verlag
Páginas	317-329
Número de páginas	13
ISBN (versión impresa)	9783319312316
DOI	https://doi.org/10.1007/978-3-319-31232-3_30
Estado	Publicada - 2016
Publicado de forma externa	Sí
Evento	World Conference on Information Systems and Technologies, WorldCIST 2016 - Recife, Brasil Duración: 22 mar. 2016 → 24 mar. 2016

Serie de la publicación

Nombre	Advances in Intelligent Systems and Computing
Volumen	444
ISSN (versión impresa)	2194-5357

Conferencia

Conferencia	World Conference on Information Systems and Technologies, WorldCIST 2016
País/Territorio	Brasil
Ciudad	Recife
Período	22/03/16 → 24/03/16

Nota bibliográfica

Publisher Copyright:
© Springer International Publishing Switzerland 2016.

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10.1007/978-3-319-31232-3_30

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Alonso, I. A., Verdún, J. C., & Caro, E. T. (2016). Designing an IT artifact: Framework for the entire process of IT demand management. En M. M. Teixeira, A. M. Correia, H. Adeli, A. Rocha, & L. P. Reis (Eds.), New Advances in Information Systems and Technologies (pp. 317-329). (Advances in Intelligent Systems and Computing; Vol. 444). Springer Verlag. https://doi.org/10.1007/978-3-319-31232-3_30

Alonso, Igor Aguilar ; Verdún, José Carrillo ; Caro, Edmundo Tovar. / Designing an IT artifact : Framework for the entire process of IT demand management. New Advances in Information Systems and Technologies. editor / Marcelo Mendonca Teixeira ; Ana Maria Correia ; Hojjat Adeli ; Alvaro Rocha ; Luis Paulo Reis. Springer Verlag, 2016. pp. 317-329 (Advances in Intelligent Systems and Computing).

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abstract = "This paper presents a proposed IT artifact, denominated framework for the entire process of IT Demand Management (IT-DM), which identifies the phases, main activities, and sub-activities of each of the phases of the IT-DM viewed from a strategic level view. This framework is the result of the combination of conceptual models and standards related to IT and business because currently there is a lack of frameworks or methodological guides to assist senior executives and IT professionals of the organization to manage the IT demand and help them to solve the gap that exists between business and IT. We also conducted a supplementary survey incorporating forty two respondents to evaluate our proposed. Our work has a twofold contribution: First, is the IT artifact design. Second is the evaluation positive of the IT artifact.",

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Alonso, IA, Verdún, JC & Caro, ET 2016, Designing an IT artifact: Framework for the entire process of IT demand management. En MM Teixeira, AM Correia, H Adeli, A Rocha & LP Reis (eds.), New Advances in Information Systems and Technologies. Advances in Intelligent Systems and Computing, vol. 444, Springer Verlag, pp. 317-329, World Conference on Information Systems and Technologies, WorldCIST 2016, Recife, Brasil, 22/03/16. https://doi.org/10.1007/978-3-319-31232-3_30

Designing an IT artifact: Framework for the entire process of IT demand management. / Alonso, Igor Aguilar; Verdún, José Carrillo; Caro, Edmundo Tovar.
New Advances in Information Systems and Technologies. ed. / Marcelo Mendonca Teixeira; Ana Maria Correia; Hojjat Adeli; Alvaro Rocha; Luis Paulo Reis. Springer Verlag, 2016. p. 317-329 (Advances in Intelligent Systems and Computing; Vol. 444).

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución a la conferencia › revisión exhaustiva

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Designing an IT artifact: Framework for the entire process of IT demand management

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