Designing an IT artifact: Framework for the entire process of IT demand management

Igor Aguilar Alonso, José Carrillo Verdún, Edmundo Tovar Caro

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

This paper presents a proposed IT artifact, denominated framework for the entire process of IT Demand Management (IT-DM), which identifies the phases, main activities, and sub-activities of each of the phases of the IT-DM viewed from a strategic level view. This framework is the result of the combination of conceptual models and standards related to IT and business because currently there is a lack of frameworks or methodological guides to assist senior executives and IT professionals of the organization to manage the IT demand and help them to solve the gap that exists between business and IT. We also conducted a supplementary survey incorporating forty two respondents to evaluate our proposed. Our work has a twofold contribution: First, is the IT artifact design. Second is the evaluation positive of the IT artifact.

Idioma originalInglés
Título de la publicación alojadaNew Advances in Information Systems and Technologies
EditoresMarcelo Mendonca Teixeira, Ana Maria Correia, Hojjat Adeli, Alvaro Rocha, Luis Paulo Reis
EditorialSpringer Verlag
Páginas317-329
Número de páginas13
ISBN (versión impresa)9783319312316
DOI
EstadoPublicada - 2016
Publicado de forma externa
EventoWorld Conference on Information Systems and Technologies, WorldCIST 2016 - Recife, Brasil
Duración: 22 mar. 201624 mar. 2016

Serie de la publicación

NombreAdvances in Intelligent Systems and Computing
Volumen444
ISSN (versión impresa)2194-5357

Conferencia

ConferenciaWorld Conference on Information Systems and Technologies, WorldCIST 2016
País/TerritorioBrasil
CiudadRecife
Período22/03/1624/03/16

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