Enterprise content management model of services for development of computer career thesis

Edith Huanachin-Yancce, Renzo Chaffo Vega, David Mauricio

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

The Enterprise Content Management (ECM) allows the organization to store, deliver and manage content in real time, so as to speed up response times. However, in organizations that provide computer services for the development of theses, an ECM is not usually used, despite the complexity of document management associated with this activity. This paper proposes an enterprise content management model that represents the phases that must be considered for good document management by using the ECM SharePoint and the creation of workflows for each process to be treated. To validate the model, a tool was implemented in 2 virtual companies, and 28 stakeholders, whose perception of conformity of the model is between high and very high, were surveyed. In addition, the use of the tool in 7 projects shows a very significant reduction of the response time to the requests, thus, the re-shipments of the same ones are canceled.

Idioma originalInglés
Título de la publicación alojadaProceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019
EditorialInstitute of Electrical and Electronics Engineers Inc.
ISBN (versión digital)9781728136462
DOI
EstadoPublicada - ago 2019
Evento26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019 - Lima, Perú
Duración: 12 ago 201914 ago 2019

Serie de la publicación

NombreProceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019

Conferencia

Conferencia26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019
País/TerritorioPerú
CiudadLima
Período12/08/1914/08/19

Nota bibliográfica

Publisher Copyright:
© 2019 IEEE.

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