IT demand management in organizations: A review

Luis Palacios Quichiz; Sussy Bayona Oré

doi:10.1145/3036331.3050423

IT demand management in organizations: A review

Luis Palacios Quichiz, Sussy Bayona Oré

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución a la conferencia › revisión exhaustiva

3 Citas (Scopus)

Resumen

IT Demand Management (ITDM) is a key process for business. Through IT Demand Management (ITDM) business areas get the added value and meet its strategic objectives. Several ITDM models have been proposed but the IT projects have lower success rates. In this article we analyze the ITDM current situation using the systematic review methodology with the purpose of identify the critical factors and barriers or limitations for demand management. Ten studies were selected. The results of the systematic review indicate that ITDM has a direct relationship with IT Governance, business alignment and leadership for strategic alignment, which are considered critical factors, while unrealistic expectations, lack of business knowledge and incompetent demand management, are pointed out as barriers or constraints to effective implementation of the ITDM.

Idioma original	Inglés
Título de la publicación alojada	Proceedings of the 8th International Conference on Computer Modeling and Simulation, ICCMS 2017
Editorial	Association for Computing Machinery
Páginas	95-99
Número de páginas	5
ISBN (versión digital)	9781450348164
DOI	https://doi.org/10.1145/3036331.3050423
Estado	Publicada - 20 ene. 2017
Publicado de forma externa	Sí
Evento	8th International Conference on Computer Modeling and Simulation, ICCMS 2017 - Canberra, Australia Duración: 20 ene. 2017 → 23 ene. 2017

Serie de la publicación

Nombre	ACM International Conference Proceeding Series
Volumen	Part F128047

Conferencia

Conferencia	8th International Conference on Computer Modeling and Simulation, ICCMS 2017
País/Territorio	Australia
Ciudad	Canberra
Período	20/01/17 → 23/01/17

Nota bibliográfica

Publisher Copyright:
© 2017 ACM.

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10.1145/3036331.3050423

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abstract = "IT Demand Management (ITDM) is a key process for business. Through IT Demand Management (ITDM) business areas get the added value and meet its strategic objectives. Several ITDM models have been proposed but the IT projects have lower success rates. In this article we analyze the ITDM current situation using the systematic review methodology with the purpose of identify the critical factors and barriers or limitations for demand management. Ten studies were selected. The results of the systematic review indicate that ITDM has a direct relationship with IT Governance, business alignment and leadership for strategic alignment, which are considered critical factors, while unrealistic expectations, lack of business knowledge and incompetent demand management, are pointed out as barriers or constraints to effective implementation of the ITDM.",

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Quichiz, LP & Oré, SB 2017, IT demand management in organizations: A review. En Proceedings of the 8th International Conference on Computer Modeling and Simulation, ICCMS 2017. ACM International Conference Proceeding Series, vol. Part F128047, Association for Computing Machinery, pp. 95-99, 8th International Conference on Computer Modeling and Simulation, ICCMS 2017, Canberra, Australia, 20/01/17. https://doi.org/10.1145/3036331.3050423

IT demand management in organizations: A review. / Quichiz, Luis Palacios; Oré, Sussy Bayona.
Proceedings of the 8th International Conference on Computer Modeling and Simulation, ICCMS 2017. Association for Computing Machinery, 2017. p. 95-99 (ACM International Conference Proceeding Series; Vol. Part F128047).

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución a la conferencia › revisión exhaustiva

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AB - IT Demand Management (ITDM) is a key process for business. Through IT Demand Management (ITDM) business areas get the added value and meet its strategic objectives. Several ITDM models have been proposed but the IT projects have lower success rates. In this article we analyze the ITDM current situation using the systematic review methodology with the purpose of identify the critical factors and barriers or limitations for demand management. Ten studies were selected. The results of the systematic review indicate that ITDM has a direct relationship with IT Governance, business alignment and leadership for strategic alignment, which are considered critical factors, while unrealistic expectations, lack of business knowledge and incompetent demand management, are pointed out as barriers or constraints to effective implementation of the ITDM.

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IT demand management in organizations: A review

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