IT demand management in organizations: A review

Luis Palacios Quichiz, Sussy Bayona Oré

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

1 Cita (Scopus)

Resumen

IT Demand Management (ITDM) is a key process for business. Through IT Demand Management (ITDM) business areas get the added value and meet its strategic objectives. Several ITDM models have been proposed but the IT projects have lower success rates. In this article we analyze the ITDM current situation using the systematic review methodology with the purpose of identify the critical factors and barriers or limitations for demand management. Ten studies were selected. The results of the systematic review indicate that ITDM has a direct relationship with IT Governance, business alignment and leadership for strategic alignment, which are considered critical factors, while unrealistic expectations, lack of business knowledge and incompetent demand management, are pointed out as barriers or constraints to effective implementation of the ITDM.

Idioma originalInglés
Título de la publicación alojadaProceedings of the 8th International Conference on Computer Modeling and Simulation, ICCMS 2017
EditorialAssociation for Computing Machinery
Páginas95-99
Número de páginas5
ISBN (versión digital)9781450348164
DOI
EstadoPublicada - 20 ene. 2017
Publicado de forma externa
Evento8th International Conference on Computer Modeling and Simulation, ICCMS 2017 - Canberra, Australia
Duración: 20 ene. 201723 ene. 2017

Serie de la publicación

NombreACM International Conference Proceeding Series
VolumenPart F128047

Conferencia

Conferencia8th International Conference on Computer Modeling and Simulation, ICCMS 2017
País/TerritorioAustralia
CiudadCanberra
Período20/01/1723/01/17

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