MEDEPRO: A method to deploy processes focused on people

Sussy Bayona, Jose A. Calvo-Manzano, Gonzalo Cuevas, Tomás San Feliu

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

2 Citas (Scopus)

Resumen

Nowadays, organizations need to respond to customer demands with quality products and services. Methodologies and process models have been developed to help organizations to achieve these objectives. However, despite the efforts of organizations, they still come up against difficulties in their deployment and the processes are not institutionalized. Difficulty in process institutionalization arises due to the fact that most of these efforts focus on technical issues, and people issues are ignored. This paper presents the critical success factors to take into account in the process deployment, and a process deployment method to be used in software projects. These highlight the importance of having an effective process deployment strategy to adopt, use and institutionalize the process. The results of a case study are included.

Idioma originalInglés
Título de la publicación alojadaSystems, Software and Services Process Improvement - 19th European Conference, EuroSPI 2012, Proceedings
Páginas13-24
Número de páginas12
DOI
EstadoPublicada - 2012
Publicado de forma externa
Evento19th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2012 - Vienna, Austria
Duración: 25 jun. 201227 jun. 2012

Serie de la publicación

NombreCommunications in Computer and Information Science
Volumen301 CCIS
ISSN (versión impresa)1865-0929

Conferencia

Conferencia19th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2012
País/TerritorioAustria
CiudadVienna
Período25/06/1227/06/12

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