Model for the improvement of processes using Lean techniques and BPM in SMEs

Gustavo Retamozo-Falcon; Jaime Silva; David Mauricio

doi:10.1109/INTERCON.2019.8853806

Model for the improvement of processes using Lean techniques and BPM in SMEs

Gustavo Retamozo-Falcon, Jaime Silva, David Mauricio

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución a la conferencia › revisión exhaustiva

6 Citas (Scopus)

Resumen

Process improvement is an important need in SMEs for competitiveness. Successful alternatives for this are the Lean techniques aimed at waste reduction and the business process management (BPM) aimed at process optimization, both approaches complement each other, but there are still no studies that integrate them. This paper proposes a model for process improvement in SMEs based on a hybrid of 3 Lean techniques and 1 BPM methodology for SME, consisting of three phases: evaluation, initial process mapping, and process improvement. A simulation of scenarios on a manufacturing SME shows that the proposed model increases efficiency by 6.09 % in relation to Lean and 15.47 % in relation to BPM.

Idioma original	Inglés
Título de la publicación alojada	Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019
Editorial	Institute of Electrical and Electronics Engineers Inc.
ISBN (versión digital)	9781728136462
DOI	https://doi.org/10.1109/INTERCON.2019.8853806
Estado	Publicada - ago. 2019
Publicado de forma externa	Sí
Evento	26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019 - Lima, Perú Duración: 12 ago. 2019 → 14 ago. 2019

Serie de la publicación

Nombre	Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019

Conferencia

Conferencia	26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019
País/Territorio	Perú
Ciudad	Lima
Período	12/08/19 → 14/08/19

Nota bibliográfica

Publisher Copyright:
© 2019 IEEE.

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10.1109/INTERCON.2019.8853806

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Retamozo-Falcon, G., Silva, J., & Mauricio, D. (2019). Model for the improvement of processes using Lean techniques and BPM in SMEs. En Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019 Artículo 8853806 (Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/INTERCON.2019.8853806

Retamozo-Falcon, Gustavo ; Silva, Jaime ; Mauricio, David. / Model for the improvement of processes using Lean techniques and BPM in SMEs. Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019. Institute of Electrical and Electronics Engineers Inc., 2019. (Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019).

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abstract = "Process improvement is an important need in SMEs for competitiveness. Successful alternatives for this are the Lean techniques aimed at waste reduction and the business process management (BPM) aimed at process optimization, both approaches complement each other, but there are still no studies that integrate them. This paper proposes a model for process improvement in SMEs based on a hybrid of 3 Lean techniques and 1 BPM methodology for SME, consisting of three phases: evaluation, initial process mapping, and process improvement. A simulation of scenarios on a manufacturing SME shows that the proposed model increases efficiency by 6.09 % in relation to Lean and 15.47 % in relation to BPM.",

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author = "Gustavo Retamozo-Falcon and Jaime Silva and David Mauricio",

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Retamozo-Falcon, G, Silva, J & Mauricio, D 2019, Model for the improvement of processes using Lean techniques and BPM in SMEs. En Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019., 8853806, Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019, Institute of Electrical and Electronics Engineers Inc., 26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019, Lima, Perú, 12/08/19. https://doi.org/10.1109/INTERCON.2019.8853806

Model for the improvement of processes using Lean techniques and BPM in SMEs. / Retamozo-Falcon, Gustavo; Silva, Jaime; Mauricio, David.
Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019. Institute of Electrical and Electronics Engineers Inc., 2019. 8853806 (Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019).

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución a la conferencia › revisión exhaustiva

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AU - Retamozo-Falcon, Gustavo

AU - Silva, Jaime

AU - Mauricio, David

PY - 2019/8

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AB - Process improvement is an important need in SMEs for competitiveness. Successful alternatives for this are the Lean techniques aimed at waste reduction and the business process management (BPM) aimed at process optimization, both approaches complement each other, but there are still no studies that integrate them. This paper proposes a model for process improvement in SMEs based on a hybrid of 3 Lean techniques and 1 BPM methodology for SME, consisting of three phases: evaluation, initial process mapping, and process improvement. A simulation of scenarios on a manufacturing SME shows that the proposed model increases efficiency by 6.09 % in relation to Lean and 15.47 % in relation to BPM.

KW - 5S

KW - BPM

KW - Kanban

KW - Lean

KW - Process

KW - SMEs

KW - VSM

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BT - Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019

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Retamozo-Falcon G, Silva J, Mauricio D. Model for the improvement of processes using Lean techniques and BPM in SMEs. En Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019. Institute of Electrical and Electronics Engineers Inc. 2019. 8853806. (Proceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019). doi: 10.1109/INTERCON.2019.8853806

Model for the improvement of processes using Lean techniques and BPM in SMEs

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