Model for the improvement of processes using Lean techniques and BPM in SMEs

Gustavo Retamozo-Falcon, Jaime Silva, David Mauricio

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

1 Cita (Scopus)

Resumen

Process improvement is an important need in SMEs for competitiveness. Successful alternatives for this are the Lean techniques aimed at waste reduction and the business process management (BPM) aimed at process optimization, both approaches complement each other, but there are still no studies that integrate them. This paper proposes a model for process improvement in SMEs based on a hybrid of 3 Lean techniques and 1 BPM methodology for SME, consisting of three phases: evaluation, initial process mapping, and process improvement. A simulation of scenarios on a manufacturing SME shows that the proposed model increases efficiency by 6.09 % in relation to Lean and 15.47 % in relation to BPM.

Idioma originalInglés
Título de la publicación alojadaProceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019
EditorialInstitute of Electrical and Electronics Engineers Inc.
ISBN (versión digital)9781728136462
DOI
EstadoPublicada - ago. 2019
Evento26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019 - Lima, Perú
Duración: 12 ago. 201914 ago. 2019

Serie de la publicación

NombreProceedings of the 2019 IEEE 26th International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019

Conferencia

Conferencia26th IEEE International Conference on Electronics, Electrical Engineering and Computing, INTERCON 2019
País/TerritorioPerú
CiudadLima
Período12/08/1914/08/19

Nota bibliográfica

Publisher Copyright:
© 2019 IEEE.

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