Soft Skills for IT project success: A systematic literature review

Carmen Iriarte, Sussy Bayona Orè

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

2 Citas (Scopus)

Resumen

IT projects continue to fail at a high rate and this represents losses in both money and opportunity organizations. This leads us to continue studying success factors in projects. The aim of this paper is present a systematic literature review focused on soft skills for the IT project success. The literature search was conducted using the electronic databases and the primary articles from 2010 to 2017. The results show that a high number of studies are theoretical, conceptual or based on experience and there are no models that explain the causal relationship between soft skills and project success. All studies agree about the relevance of the project manager soft skills for projects success. The results show that the most influence soft skills for projects success are communication, leadership and conflict resolution skills.

Idioma originalInglés
Título de la publicación alojadaTrends and Applications in Software Engineering - Proceedings of the 6th International Conference on Software Process Improvement, CIMPS 2017
EditoresYadira Quinonez, Jose Calvo-Manzano, Alvaro Rocha, Jezreel Mejia, Mirna Munoz
EditorialSpringer Verlag
Páginas147-158
Número de páginas12
ISBN (versión impresa)9783319693408
DOI
EstadoPublicada - 2018
Publicado de forma externa
Evento6th International Conference on Software Process Improvement, CIMPS 2017 - Zacatecas, México
Duración: 18 oct 201720 oct 2017

Serie de la publicación

NombreAdvances in Intelligent Systems and Computing
Volumen688
ISSN (versión impresa)2194-5357

Conferencia

Conferencia6th International Conference on Software Process Improvement, CIMPS 2017
País/TerritorioMéxico
CiudadZacatecas
Período18/10/1720/10/17

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